Always online
We treat ourselves as your foundation — we would rather over-prepare than let you go down a second longer.
Since 2017
About us
What began as a 2 a.m. cross-cloud failover is now a repeatable playbook for keeping critical services online.
Our story
It started with a 2 a.m. incident
Cloud Keeper was founded in 2017. It began with a 2 a.m. cross-cloud failover — as a core payment path needed to drift between clouds in seconds, we realised customers do not need any single cloud; they need a foundation that simply stays online.
Today we orchestrate AWS, Alibaba Cloud and Tencent Cloud under one system, sharing a single SLA across operations, security and disaster recovery — keeping the complexity inside and shipping certainty to customers.
Team & credentials
Built by operators
- Certified engineersEvery member holds advanced AWS / Alibaba / Tencent certifications — and keeps hands-on on-call experience.
- 99.99% uptime SLAArchitecture and changes are designed around availability: tight windows, staged rollouts, reversible every step.
- 24×7 global coverageAlerts reach a named owner; holidays never pause; critical paths get minute-level response.
- Full traceabilityEvery change and incident response is recorded and visible to you.
Values
Three rules we never break
Plain speaking
No glossing over incidents and no hiding risks; we talk plainly before and after every change.
Keep evolving
Every incident is a recipe for the next upgrade; postmortems become tooling and automation.